Gente Roma Reviews

Genteroma.com is an online store that offers luxury designer fashion for both men and women. They have a wide range of products including apparel, shoes, bags, and accessories. They also offer free express shipping and free returns. For logged in customers, free shipping is available for orders over $600. However, specific prices for individual items are not provided in the search results. Therefore, for detailed cost information, you would need to visit the website and check the prices of the items you are interested in. Please note that prices can vary based on the item, brand, and current availability.

Genteroma.com is a luxury designer fashion online and in-store boutique. They offer a selection of iconic designers and emerging talents, limited editions, and capsule collections. Some of the brands they highlight include Alaïa and Maison Mihara Yasuhiro. They offer a wide range of products including women's and men's apparel, shoes, bags, accessories, and more. They also have a beauty section. Please note that this information might have changed as it was last updated in 2024.

Genteroma.com is an online store that offers luxury designer fashion for both men and women. Their popular products include a wide range of apparel, shoes, bags, and accessories. They feature items from top brands like Alexander McQueen, Valentino, Saint Laurent, Jacquemus, Moncler, Stone Island, Dsquared, Givenchy, Off-White, and Balenciaga. For women, they offer styles and trends for every occasion, including tops, trousers, dresses, and jewelry. For men, they provide a selection of the latest collections and trends suitable for any occasion. They also offer free express shipping and free returns. Their website ensures secure payments and maximum protection of personal data.

At GENTE Roma, you can complete your order using three methods of payment: Credit card, Paypal, or bank transfer. Please note that payments via Paypal must show the same address indicated in the order to be correctly processed. After receiving and checking the return condition, a refund will be issued if the articles are as originally shipped. The refund will be directly credited to the credit card or to the account originally used for the payment. Refund times may vary depending on the credit card company.

Here are the details of the Shipping and Return Policy of genteroma.com:

Shipping Policy: The order will be shipped by the courier DHL from Monday to Friday. Shipping cost will be charged and may vary depending on destination. The shipping time is from Monday to Friday within 24 working hours from the moment of the receipt of order confirmation, except national holidays. Any delay in shipping orders may depend on financial checks of the payment. Furthermore, the delivery of the articles may be delayed where customs clearance is necessary, to a force majeure or due to the destination reachability. If the shipment is not delivered for reasons dependent on the customer (incorrect delivery data, assent recipient, delivery refused), shipping costs and any customs clearance cost will be deducted from the final refund. Custom duties are included in the price.

Return Policy: Clients can request to return the order within 14 days of its receipt. From then on, they have 7 additional days to ship the item back. Returned orders have to be shipped by courier DHL. Items must not be used, worn or washed. Furthermore, we will not accept nor refund items returned without brand labels, authenticity cards, dust bags and any other elements received the order. Accessories and shoes must be returned in their original brand box, which must not be damaged or used as the parcel to ship the order back. If the item received is faulty, customers have to advise our Customer service, that will require pictures showing the imperfection. Customers must return the merchandise using the order shipment box. The parcel must be properly sealed with tape. The return shipment is free of charge. After receiving and checking return condition, a refund will be issued if the articles are as originally shipped. The refund will be directly credited to the credit card or to the account originally used for the payment. Refund times may vary depending on the credit card company. If customers will not comply with our return policy or the courier used is different from DHL, additional customs duties will be deducted from the total refund. genteroma.com will accept only returns coming from the same countries of the original order. The original order shipping costs and the bank commissions applied on the initial transaction will not be refunded.

The contact information for GENTE Roma is as follows:

• Customer Care: +39 06 6880 4675, support@genteroma.it
• Marketing Area: +39 06 68135378, marketing@genteroma.it
• Careers: +39 06 68135378, personale@genteroma.it

You can also reach out to them through their website's contact form. They offer free shipping for logged in customers for orders over $600 and free return only for online orders within 14 days of receiving your order with their DHL courier. They also ensure maximum protection of personal data.

Please note that the response time may vary. If you have any issues, it's recommended to reach out to them directly through the provided contact information.

You can track your order on genteroma.com by following these steps:

1. After placing an order, you will receive a confirmation email which includes a tracking number.
2. You can enter this tracking number on the DHL website to monitor your order's status.
3. It's important to check the package conditions before signing and accepting the delivery.

Please note that any delay in shipping orders may depend on financial checks of the payment. The delivery of the articles may be delayed where customs clearance is necessary, to a force majeure or due to the destination reachability. If the shipment is not delivered for reasons dependent on the customer (incorrect delivery data, assent recipient, delivery refused), shipping costs and any customs clearance cost will be deducted from the final refund. Custom duties are included in the price.

If you have an account on genteroma.com, you can also sign in to check your order history. If you encounter any issues, it's recommended to contact their customer service for further assistance.